Customer Call Center - Remote

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead - together.

Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's... life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.

Work from home in El Paso TX!

Schedule: Tuesday - Saturday or Sunday - Thursday

Looking for 10:30am - 7:00pm (AZ time)

Start date: October 21, 2024

Bilingual preferred

Our comprehensive total rewards support you, your family, and your future with:
• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Donor Outreach Coordinator, you'll get to:
• Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
• Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
• Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
• Code donor records appropriately based on the information provided by donor and management

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