Customer Service Representative/Counter Sales

Job Title: Customer Service Representative

Location: Jonesboro, AR...

Schedule: Monday - Friday, 8:00 am - 5:00 pm

Position Overview

We are seeking a dedicated and personable individual to join our team as a Customer Service Representative at a local auto body shop. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a passion for providing exceptional customer service.

Responsibilities
• Greet customers and assist with inquiries in-person, over the phone, and via email.
• Schedule appointments and provide accurate information regarding services and pricing.
• Coordinate with the auto body technicians to ensure timely completion of repairs.
• Maintain organized records of customer interactions and transactions.
• Address customer concerns and resolve issues promptly and professionally.
• Assist with administrative tasks as needed.

Requirements
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in basic computer skills.
• Knowledge of automotive terminology is a plus.

Compensation

Pay is based on experience.

If you are passionate about providing exceptional customer service and thrive in a team-oriented environment, we encourage you to apply in person at 1805 Avenir Place, Jonesboro

Apply Job!