Amazon Customer Service Center – FULL TIME – Work From Home Up To $35 Hour

Amazon Customer Service Center – FULL TIME – Work From Home Up To $35 Hour

Job Summary...

Join American Express’s world-class team as a full-time Customer Service Representative working from the comfort of your home. Earn up to $35 per hour with a flexible schedule that allows you to balance work and personal life. This remote position comes with a host of benefits, including Health, Dental, Paid Training, and Paid Vacations.

Job Description

American Express is seeking enthusiastic, customer-focused individuals to join our team remotely as Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing timely and professional assistance to ensure their satisfaction. We pride ourselves on delivering exceptional service and we are looking for individuals who share our commitment to excellence.

As a full-time Customer Service Representative, you will handle a variety of inquiries and issues, ranging from account questions to product information and more. Your ability to resolve issues efficiently and with a positive attitude will contribute to our team’s goal of exceeding customer expectations.

We understand the importance of work-life balance, and therefore offer a flexible schedule that allows you to choose the hours that align best with your lifestyle. This is a remote position, giving you the freedom to work from your own home.

Requirements
• High school diploma or equivalent
• Excellent communication skills, both written and verbal
• Proficiency in using computers and navigating multiple software applications simultaneously
• Strong problem-solving skills and ability to think critically
• Previous customer service experience is preferred but not required
• Ability to work independently and in a team setting
• Flexible availability, including potential evenings and weekends

Responsibilities
• Answer incoming calls and emails from customers
• Provide accurate information regarding products and services
• Troubleshoot and resolve customer issues promptly
• Maintain high levels of customer satisfaction
• Document and update customer records in the system
• Follow up on customer interactions when necessary
• Adhere to company policies and procedures

Benefits
• Health, Dental, and Vision insurance
• Paid Training
• Paid Vacations
• 401(k) with company match
• Flexible work schedule
• Employee discounts
• Career advancement opportunities

Educational Qualifications
• High school diploma or equivalent required
• Further education in communication or related field is a plus

Experience
• Previous experience in a customer service role is preferred but not mandatory
• Experience using CRM software is advantageous

Company Overview

American Express is a global leader in providing financial services and products to millions of customers around the world. We are committed to providing exceptional service and creating an inclusive work environment where all employees can thrive. Join us in our mission to help customers achieve their financial goals with top-quality service and support.

Apply now to become a part of our dynamic team and help us continue to deliver the superior service that American Express is known for!

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