Customer Support Associate (Remote)
Posted 2025-04-06100% remote job
Customer Support Associate | G&M Salon Apparel | Indonesia
Our team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.
Position Overview:
As a Customer Support Associate, you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering stellar support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence.
Key Responsibilities:  Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy  Maintain accurate records of customer interactions and transactions, ensuring no detail is overlooked  Collaborate closely with teammates to ensure every customer enjoys a seamless... experience from start to finish  Resolve customer issues and escalate complex problems as needed to ensure satisfaction
Qualifications:  Proficiency in both written and verbal English  Minimum of 1 year of customer service experience  Excellent communication and interpersonal skills  Ability to thrive in a fast-paced environment, juggling multiple tasks with ease  A suitable environment for taking phone calls and a personally-owned PC or laptop with a minimum of 15 Mbps upload & download speed. A backup internet connection (10 Mbps) is also required upon hiring
Compensation and Benefits:
 Competitive hourly rate: $3-4 USD per hour
 Comprehensive health insurance with dental coverage
 Embrace the work-from-home lifestyle with flexibility and freedom
 Enjoy paid time-off, performance bonuses, and year-end bonuses
 Opportunities for advancement in a growing company
How to Apply:
Ready to make a difference in the world of customer service? WeÂd love to review your application and get to know you more! Please submit your application through our dedicated link: https://bit.ly/cs-application-link and use Application Code: JAZZHR.
Strong communication and collaboration skills are essential, and we look forward to welcoming you to our team!
Please note: We will only review applications submitted through the provided link.
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Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home
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