Remote Call Center Representative
Posted 2025-04-06Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.
Benefits...
 We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
 Take customer calls and provide accurate, satisfactory answers to their queries and concerns
 De-escalate situations involving dissatisfied customers, offering patient assistance and support
 Call clients and customers to inform them about the companyÂs new products, services and policies
 Guide callers through troubleshooting, navigating the company site or using the products or services
 Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
 Collaborate with other call center professionals to improve customer service
 Help to train new employees and inform them about the companyÂs customer management policies
Qualifications
 We are looking forward to hearing from you
Apply Job!