Customer Service Representative - DeSoto
Posted 2025-04-05Great Opportunity!
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into... leadership roles, we have a place for you!
About Us
Tower Loan, one of AmericaÂs largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.
 For more information about us, visit www.towerloan.com
 To see customer reviews (4.7/5.0), visit https://www.trustpilot.com/review/towerloan.com
Other Details
 Full Time
 Pay Rate:
 $15 / hour
 Additional Pay:
 $100-$400 per month based on monthly performance
 Hours:
 8:30am-5:30pm, M-F; overtime may be required based on operational needs
Benefits & Advantages
 Skill development & growth opportunities
 Complete position-based training program
 Coaching and mentorship
 Strong hire-from-within policy
 Comprehensive benefit package
 Awards, recognition, & appreciation
Essential Job Functions
 Demonstrate a high level of customer assistance by phone and in-person
 Receive and record payments in customer accounts
 Market to current and former customers over the phone and in-person for additional business
 Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
 Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
 Investigate credit and process loan applications
 Perform all other duties and responsibilities as assigned
Required Qualifications
 High school diploma or equivalent
 Effective communication and time management skills
 Reliable personal transportation with insurance
 Ability to stand and sit for long periods of time
 Ability to lift and maneuver up to 20 pounds
How To Apply
Click the apply button in the top corner of the screen OR Text ÂTLJobs to 601-565-4541
Apply Job!