Remote Live Chat / Tele Chat Support Agent | WFH
Posted 2025-04-06Description
Do you have a passion for helping others and a knack for making them smile? Are you a whiz with technology and enjoy clear, friendly communication? If so, then weÂve got the perfect opportunity for you...
Join our growing team as a Tele Chat/Live Chat Support Agent and become a customer service rockstar!
In this fast-paced, dynamic role, youÂll be the hero of the day for our amazing customers.
Compensation and Benefits
 Competitive salary and benefits package
 Flexible work hours and the freedom to work remotely
 Opportunities for growth and development
 Positive and collaborative work environment
 Training and resources to equip you for success
Why you should apply for this position today
This is your chance to join an awesome team and make a real difference for our customers while developing your skills and advancing your career!
Skills
 Friendly and professional written and verbal communication skills
 Critical thinking and problem-solving abilities
 Strong multitasking and time management skills
 Proficiency in navigating various chat platforms and customer support software
 Genuine passion for providing exceptional customer service
 Ability to thrive in a fast-paced and ever-changing environment
Responsibilities
 Provide exceptional service via chat platforms
 Address customer inquiries, concerns, and questions with clear and accurate information
 Resolve issues efficiently and escalate when necessary
 Exceed customer expectations and leave them as raving fans
 Document interactions for future reference
 Collaborate with teammates to ensure a seamless customer experience
 Continuously brainstorm ways to improve chat support processes
Qualifications
 High school diploma or equivalent (bonus points for a bachelorÂs degree)
 At least 2 years of experience in customer service, preferably in a chat support role
 Strong ability to communicate with friendliness and professionalism
 Flexibility to adapt to a fast-paced environment
Education Requirements
 High school diploma or equivalent
 BachelorÂs degree preferred but not required
Education Requirements Credential Category
 High School Diploma or Equivalent
Experience Requirements
 Minimum of 2 years in customer service roles, with a preference for chat support experience
Why work in Sterling, CO
Sterling offers a welcoming community with a small-town charm and a vibrant atmosphere. Enjoy a balanced lifestyle with access to outdoor activities, local parks, and a friendly environment that supports personal and professional growth
Apply Job!