Product Manager II - Reverse Logistics (REMOTE)
Posted 2025-04-06At DICKÂS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the worldÂs greatest sports team, apply to join our team today!
OVERVIEW:
Welcome to Product Management at DICKÂS Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.
Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.
We are looking for an experienced Product Manager to join the Dick's Sporting Goods team and help build our next generation of... reverse logistics capabilities. In this role, you will own and manage a product line focusing on the development and enhancement of solutions that enable the claims & return to vendor processes, reverse logistics planning & visibility and more across the Dick's Sporting Goods supply chain. You will be a vital part of enabling the evolution of our supply chain and logistics network to serve our athletes best now and in the future.
As a Product Manager II, you will work closely with other product managers, product designers, software engineers and stakeholders to deliver innovative products and services that align to strategic priorities as well as achieve product-market fit. You will be viewed as a leader within the organization and deliver of high-quality products through the following:
Product Strategy
You will define a roadmap for your product in collaboration with your technology peers and stakeholders within a modern development environment. Your roadmap will be based in outcomes, establishing a Âvoice of the product that empathizes with your customers and stakeholders needs.
Data-Driven Decisions
You will establish metrics and measurements for your product domain to report on value delivered. Using lagging and leading indicators performance to inform product iterations and prioritization within the roadmap.
Testing and Research
Lean experimentation is a core value within a product team. You will aid in the formulation of hypotheses to coordinate A/B tests, prototypes or research, continually refining the product until the desired outcome is achieved.
Delivery
Part of the job is to manage the backlog. You will create effective user stories as well as lead backlog prioritization and management; performing testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.
Team Collaboration
Working as a team is essential for success! You will actively participate in stand ups, planning sessions, demos and retrospectives with your team on a weekly basis.
Job Duties & Responsibilities
Strategy  How you understand and plan within a product team that solves customer problems and drives market impact
Form Strategy & Prioritize Work
 Builds the roadmap, collaboratively, based on outcomes
 Prioritizes product features and capabilities into a product roadmap aligned to outcomes
 Uses decision support tools to weigh the competing factors and objectives for a product(s)
 Effectively explains Âwhy work was prioritized
Identify Opportunities
 Understands and can lead discovery exercises
 Uses data to identify customer pain points and prioritizes problems for the best business outcomes
 Reviews customer feedback mechanisms to identify trends and patterns
 Conducts market research and gathers data to identify Product ROI
 Identify the right problems and works with Group Product Manager to prioritize the problems for the best business outcomes
Form & Track KPIs/Metrics
 Gathers data and conducts research to identify Product ROI
 Measures adoption, usage data and business impact of launches to prove ROI
 Builds product objectives and goals in collaboration with key stakeholders
 Uses evidence-based influencing skills
Execution  How you support and provide oversight to the design and delivery of solutions to our customers
Enlist & Enable Stakeholders
 Conducts stakeholder identification workshops and creates stakeholder map by product
 Creates and communicates standard stakeholder touchpoints to maintain alignment
 Deliver Products/Features
 Proactively identifies dependencies and mitigates risky assumptions
 Identifies and communicates risks associated with shipping features
 Builds the release plan (who, what and when) including feature prioritization
 Collaboratively builds the User Story map and corresponding user stories
 Writes and refines user stories to articulate work to be done by software engineering that support outcome delivery
 Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
 Performs validation for production releases, bug fixes and feature requests
 Troubleshoots defects, participates in root cause analysis & finds solutions for resolution
 Creates and presents reports on findings, defects, improvements, statuses and risk management
 Collaborates with third party vendors on day-to-day activities to ensure successful product experiences
 Leads sprint planning or iteration planning meetings
 Runs experimental, beta and pilot programs with early-stage products
 Participates in Agile ceremonies, including planning, grooming, demos and retrospectives
 Acts as a trusted advisor and operations teammate within your product domain
QUALIFICATIONS:  An intermediate understanding of Product Management  Understanding of product lifecycle  Knowledge of human-centered design principles  Understanding of software development lifecycle  Ability to balance business objectives and customer needs  Demonstrated success defining & launching successful products  A customer-centric view into developing great product experiences and the ability to advocate on a customerÂs behalf  A foundational understanding of Scrum and Agile  Ability to influence cross-functional teams without formal authority  Strong written and verbal communication skills  Strong deductive reasoning skills  A curious attitude and desire to learn  Ability to effectively collaborate and build relationship with various peer groups  Experience working with third party vendors
This is a fully remote position.
This role is not eligible for immigration sponsorship.
Targeted Pay Range: $83,000 - $138,200. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com
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