Call Center Representative (Remote)

• *Join Our Team as a Remote Client Support Specialist!**

Position: Client Support Specialist...

Location: Wherever You Call Home (This position is not available in all states. Please verify availability based on your location before applying)

Type: Full-Time or Part-Time

About Us:
At CallBoss, we believe that exceptional client support starts with a happy team. That's why we're looking for a Client Support Specialist who’s as passionate about helping people as they are about enjoying the perks of working from home. If you're ready to combine top-notch service with the comfort of your favorite workspace, keep reading!

What You'll Do:
• Be the Go-To Guru: Provide stellar support to our clients via phone, email, and chat, helping them navigate any challenges they face.
• Build Relationships: Create meaningful connections with clients, ensuring they feel valued and supported every step of the way.
• Problem-Solve with Style: Tackle issues head-on, using your creativity and resourcefulness to find the best solutions.
• Stay Ahead of the Game: Keep up-to-date with our products and services, so you’re always ready with answers.
• Collaborate Remotely: Work closely with our amazing team (from all around the US) to share insights and help each other succeed.

What We're Looking For:
• Empathy Extraordinaire: You’re a natural at understanding customer’s needs and making them feel heard and appreciated.
• Excellent Communicator: You can explain complex information clearly and effectively, both in writing and verbally.
• Tech Enthusiast: You’re comfortable with digital tools and eager to solve any problems that may arise with your system.
• Independent Go-Getter: You’re motivated, organized, and thrive in a self-directed work environment.
• Positive Vibes Only: You maintain a cheerful and professional demeanor, even when the going gets tough.

Fun Work-from-Home Benefits:
• Commute-Free Living: Your daily "commute" is as short as the distance between your bed and your desk—no traffic jams here!
• Custom Workspace: Decorate your home office however you like—whether it’s filled with plants, motivational quotes, or your furry friend curled up by your feet.
• Work in Comfort: Ditch the dress code and work in your coziest outfit. Pajamas? Why not!
• Pet Co-Workers: Your pets are welcome and they might even help you brainstorm!
• Creative Breaks: Take dance breaks, go for a walk, or even squeeze in a quick yoga session on your breaks.
• Extra Me-Time: Use the time saved from commuting to pursue hobbies, exercise, or simply relax.

Requirements: • You must own your own computer (Apple or Windows). Both desktop and laptop are acceptable. A minimum of 16GB of RAM is preferred for optimal performance. • A reliable USB headset is required for clear communication. • High-speed internet is necessary for smooth online operations. This can be either Wi-Fi or hard-wired. • A webcam is required for training. You will be required to have camera on for the duration of training. • You must have a quiet, distraction-free workspace to ensure a professional and focused working environment.

How to Apply:
Ready to join a team that values your well-being as much as our clients’? Send us your resume and a brief cover letter to [email protected], telling us why you’d be the perfect fit for this role. Also include a little P.S of whether you prefer a vacation at the beach or in the mountains and tell us why!

Join CallBoss and enjoy the best of both worlds: a fulfilling career and the comfort of home. Let's make great things happen, together!

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 10 – 40 per week

Schedule:
• Day shift
• Monday to Friday

Location:
• North Carolina (Required)

Work Location: Remote

Apply Job!