CVS Health Customer Service Representative -WFH
Posted 2025-04-06Job Summary
Job Type: Full-Time...
Salary: Competitive
Working Hours: Flexible Schedule
Company: CVS Health
Location: Remote
Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts, Flexible Scheduling
Are you passionate about providing exceptional customer service? Do you want to be part of a company that makes a difference in the health and well-being of individuals? CVS Health is seeking dedicated and empathetic Customer Service Representatives to join our team in a work-from-home capacity.
Description
CVS Health is looking for enthusiastic and detail-oriented individuals to join our customer service team. As a Customer Service Representative, you will provide support to our customers by addressing their inquiries, resolving issues, and ensuring satisfaction with our health care services. This is a full-time position with the flexibility to work remotely, allowing you to achieve a work-life balance while contributing to a leading health care company.
Requirements
 High school diploma or equivalent
 At least one year of customer service experience
 Strong communication skills, both verbal and written
 Proficiency in Microsoft Office Suite and ability to navigate multiple computer systems
 Ability to work independently and in a team environment
 Exceptional problem-solving skills
 Reliable internet connection and a quiet, dedicated workspace
Responsibilities
 Respond to customer inquiries via phone, email, and chat
 Resolve customer issues in a timely and efficient manner
 Provide information about products and services
 Process orders, forms, applications, and requests
 Maintain customer records by updating account information
 Escalate complex issues to appropriate departments
 Achieve performance targets and adhere to quality standards
Benefits
 Comprehensive health, dental, and vision insurance
 Paid training programs
 Paid vacation and holidays
 401(k) retirement plan with company match
 Employee discounts on products and services
 Flexible scheduling opportunities
Educational Qualifications
 High school diploma or equivalent (required)
 Associate or BachelorÂs degree (preferred)
Experience
 Minimum of one year of customer service experience
 Experience in the health care industry is a plus but not required
Company Overview
CVS Health is a leading health care innovation company with a simple and clear purpose: helping people on their path to better health. We are a diversified health services company with over 300,000 employees, including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. At CVS Health, we are committed to providing high-quality care, improving patient outcomes, and making health care accessible and affordable for all. Join us in our mission to transform the health care landscape and make a positive impact on the lives of millions of individuals.
If you are passionate about customer service and want to be part of a health care leader, apply today to join the CVS Health team and start making a difference from the comfort of your home!
Apply For This Job
Apply Job!