Online chat Agent jobs remote no experience

Online Chat Agent Jobs (Remote, No Experience Required)

Job Summary...
• *Job Type:** Part-Time
• *Salary:** Competitive hourly rate
• *Working Hours:** Under 4 hours per day
• *Company:** American Express
• *Location:** Remote
• *Flexible Schedule:** Yes
• *Benefits:**

– Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

– Retirement Plans

Description

Are you looking to kick-start your career from the comfort of your home? American Express is seeking enthusiastic and motivated individuals for the position of Online Chat Agent. This remote, part-time opportunity offers a flexible schedule, making it perfect for individuals balancing other commitments. No prior experience is required, as we provide comprehensive paid training to ensure your success.

As an Online Chat Agent, you will be the frontline representative of American Express, providing exceptional customer service through our online chat platform. Your primary responsibility will be to assist customers with inquiries, solve their issues, and ensure a seamless experience. This role is a fantastic opportunity for those looking to gain valuable customer service skills and experience in a renowned global company.

Requirements

– High school diploma or equivalent

– Proficient in written English

– Strong communication skills

– Ability to work independently

– Basic computer skills

– Reliable internet connection

– Availability to work flexible hours, including evenings and weekends

Responsibilities

– Respond to customer inquiries via online chat in a timely and professional manner

– Assist customers in resolving issues related to their accounts, services, and products

– Provide accurate information and guidance based on company policies

– Document customer interactions and maintain accurate records

– Escalate complex issues to appropriate departments

– Meet performance metrics such as response times and customer satisfaction scores

– Participate in ongoing training and development programs

Benefits

– Competitive hourly wage

– Comprehensive health and dental insurance

– Paid training programs

– Flexible work schedule

– Paid vacations and holidays

– Opportunities for career growth and advancement

– Retirement plans and financial planning resources

Educational Qualifications

– High school diploma or equivalent required

– Additional coursework or certifications in customer service or related fields are a plus but not required

Experience

– No prior experience necessary

– Previous customer service experience is advantageous but not mandatory

Company Overview

American Express is a globally recognized financial services corporation known for its commitment to customer satisfaction and innovation. For over 170 years, we have been providing our customers with world-class products and services, including credit cards, travel services, and financial planning tools. Our mission is to deliver exceptional value and experiences to our clients, and we achieve this through the dedication and expertise of our employees.

Join American Express today and become part of a team that values your contributions and supports your professional growth. Apply now to start your rewarding career as an Online Chat Agent with American Express!

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