Live Chat Specialist(Entry Level)

We are seeking a dynamic and customer-focused Live Chat Specialist to join our Customer Support team. As a Live Chat Specialist, you will be responsible for providing real-time support to our customers through live chat channels. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities...
• Engage with customers via live chat to provide support and assistance
• Resolve customer inquiries and issues in a timely and professional manner
• Escalate complex issues to the appropriate team members for resolution
• Maintain accurate records of customer interactions and transactions
• Collaborate with cross-functional teams to improve the overall customer experience

Qualifications
• 1-2 years of experience in customer service or a related field
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Experience with live chat software or customer support tools is a plus

If you are passionate about providing exceptional customer service and thrive in a team-oriented environment, we would love to hear from you! Apply now to join our team as a Live Chat Specialist

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