Live Chat Support Agent (Remote)

We are looking for a highly motivated and customer-oriented individual to join our team of Live Chat Support Agents. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and be proficient in using a variety of computer applications.

The primary responsibility of this position is to provide support to customers via live chat. This... includes answering questions, resolving issues, and providing assistance with products and services. The successful candidate will be able to quickly assess customer needs and provide solutions in a timely and efficient manner.

In addition to providing customer support, the Live Chat Support Agent will also be responsible for:
• Monitoring and responding to customer inquiries in a timely manner
• Providing accurate and helpful information to customers
• Troubleshooting technical issues and providing solutions
• Ensuring that customers are satisfied with the support they receive

Qualifications for this position include:
• At least 1 year of experience in customer service or a related field
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Proficiency in using a variety of computer applications
• Ability to work independently and as part of a team
• Flexibility to work a variety of hours, including evenings and weekends

This is a full-time position that is based in our remote office. The salary is competitive and includes benefits such as health insurance, paid time off, and a 401(k) plan.

We look forward to hearing from you

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