Customer Service Consultant (Remote)

Summary:

We are seeking a passionate and self-motivated Remote Travel Consultant to join our team. As a commission-based consultant, you will have the flexibility to work from anywhere while helping clients plan their dream vacations. If you have a knack for sales, a love for travel, and excellent customer service skills, we want to hear from you!

Responsibilities: • Consult with clients via phone, email, or online chat to understand their travel preferences, budget, and requirements. • Research destinations, accommodations, transportation options, and activities to create personalized travel itineraries. • Make reservations for flights, hotels, rental cars, tours, and other travel services, ensuring accuracy and efficiency. • Provide ongoing support to clients before, during, and after their trips, addressing any questions or concerns. • Stay updated on travel trends, promotions, and packages to offer clients the best deals and value-added services. • Meet sales targets by... effectively promoting travel products and services and maximizing revenue through upselling opportunities. • Utilize online booking systems and software tools to streamline processes and enhance productivity. • Maintain positive relationships with clients and travel suppliers to ensure a high level of customer satisfaction.

Qualifications: • Previous experience in the travel industry, customer service, sales, or related field preferred. • Strong understanding of travel destinations, products, services, and industry trends. • Excellent communication skills, both verbal and written, with the ability to build rapport with clients. • Proven sales skills with a focus on achieving targets and driving revenue. • Strong organizational skills and attention to detail to ensure accuracy in bookings and itineraries. • Ability to work independently and manage time effectively in a remote work environment. • Proficiency in using computer systems, telecommunication devices, and online tools. • Passion for travel and a commitment to providing exceptional customer service.

Note: This is a remote position, and candidates from any location are welcome to apply. Flexible working hours may be required to accommodate client needs across different time zones

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