Remote Customer Service Representative *Delaware Residents Only* - $18.50 | WFH
Posted 2025-04-06Job Title: Remote Customer Service Representative (Delaware Residents Only)
Job Overview...
Are you a Delaware resident eager to advance your career in a remote Customer Service position? We have a compelling opportunity for you to join our dynamic team at one of the fastest-growing HVAC companies in the East Coast. If you excel in a remote work setting and possess outstanding customer service abilities, we invite you to apply.
Key Responsibilities
 Handle incoming calls from both current and prospective customers
 Update client accounts and organize service appointments for HVAC technicians
 Provide technicians with comprehensive notes regarding scheduled services
 Assist with dispatch updates and scheduling in-home services
 Process payments, manage refunds, and resolve minor escalations
 Promote special offers and promotions to customers
Required Skills
 Personable and outgoing demeanor
 Exceptional communication skills
 Strong commitment to delivering high-quality service
 Ability to thrive in a remote work environment
Qualifications
 Willingness to complete pre-employment screening, including drug testing and background checks
 Previous experience in customer service is preferred but not mandatory
Career Growth Opportunities
We are dedicated to your professional development. Join our team and take advantage of opportunities to enhance your skills and advance in your career within our rapidly expanding company.
Compensation And Benefits
 Pay Rate: $18.50/hour
 Performance-based bonuses and overtime opportunities available after an introductory period
 Comprehensive benefits package, including Paid Time Off (PTO) and 401(k)
 Full-time schedule with a variety of shift options to accommodate your lifestyle
Why Join Us
By becoming a part of our team, you will experience a supportive work culture that values teamwork and individual contributions. We encourage you to apply today and take the next step in your career with us!
Employment Type: Full-Time
Apply Job!