Remote Online chat Agent

Pay Rate: $23.00

As an Online Chat Agent, you will play a vital role in ensuring excellent customer service through online chat interactions. You will be responsible for responding to customer inquiries, providing accurate information, and resolving their issues or concerns in a timely and professional manner...

Responsibilities: • Responding to customer inquiries and resolving issues via online chat • Providing accurate and helpful information to customers • Escalating complex issues to the appropriate department • Maintaining customer satisfaction by building rapport and addressing any concerns • Ensuring timely and thorough follow-up on customer interactions

Requirements: • Prior experience in customer service or a related field • Excellent written and verbal communication skills • Ability to multitask and handle multiple chat conversations simultaneously • Proficiency in typing and using online chat platforms • Strong problem-solving skills and attention to detail

Benefits:
• Competitive compensation of $28 per hour
• Opportunity for growth and professional development
• Flexible work hours
• Supportive and inclusive work environment

Brand: The Gramon Family of Schools
Address: 578 N Birdneck Rd Virginia Beach, VA - 84120
Property Description: VA LOCATION
Property Number: 4

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