Front desk representative

Front Desk Agent Job Description

At Aulani, A Disney Resort & Spa, we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a magical experience for all...

Responsibilities :
• Assist guests with check-in and check-out, phone interactions, and face-to-face interactions
• Provide information and directions to guests, ensuring they have a seamless experience
• Process transactions, handle cash, credit cards, and other forms of payment
• Work effectively in a fast-paced environment, handling multiple tasks and responsibilities

Requirements :
• Previous cash handling experience
• Previous computer experience
• Ability to work in a high-volume, fast-paced environment
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively

Preferred Qualifications :
• Proficient in English and Japanese language
• Knowledge of Hawaiian language preferred
• Previous work experience in a hotel or front desk environment
• Previous experience in a high-volume, fast-paced office environment

We offer a competitive hourly rate of $31.44 and a comprehensive benefits package, including medical, financial, and other benefits.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Last updated : 2024-10-15

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