Remote Data Entry / Medical Intake Specialist

Job Title: Medical Intake / Data Entry - Remote

Overview...

Join our esteemed organization, a recognized leader in personalized managed healthcare dedicated to delivering comprehensive services with a commitment to excellence and efficiency. With over three decades of industry experience, we pride ourselves on providing innovative, high-quality care tailored to meet the needs of our clients while being mindful of healthcare expenditures.

As a Medical Intake/Data Entry Specialist, you will play a pivotal role within our Utilization Review Department. Your responsibilities will include gathering intake information, establishing electronic patient files, and managing certification letters through various channels such as printing, mailing, faxing, and copying. This is a remarkable opportunity to be part of a team that is committed to exceptional healthcare service delivery.

Key Responsibilities
• Manage incoming calls for the Utilization Review Department and direct inquiries to the appropriate personnel.
• Retrieve and transfer voicemail messages to designated nursing staff.
• Collect demographic information for the creation and maintenance of patient files.
• Print, mail, fax, and duplicate correspondence as necessary.
• Provide assistance with additional tasks as required to support departmental operations.

Qualifications
• Education: High School Diploma or equivalent required. Training or coursework in computers, medical terminology, data entry, and word processing is advantageous.
• Experience: A minimum of one year of office experience is mandatory, with healthcare environment experience preferred.
• Skills: Proficient in computer usage, data entry, word processing, and handling multi-line phone systems. Bilingual skills are a plus but not essential.
• Personal Attributes: We seek a candidate with a courteous phone manner, strong attention to detail, and solid organizational abilities. The ideal candidate should excel in prioritizing tasks and providing clerical support to diverse professional staff while demonstrating strong customer service skills.

Career Development Opportunities

We are committed to fostering motivated, customer-oriented individuals and are pleased to offer training for those eager to expand their skillset, paving the way for potential career advancement within our organization.

Compensation And Benefits
• Competitive starting wage: (16.00 - )16.50 per hour, based on experience.
• Eligibility for quarterly bonuses.
• Full-time schedule, Monday through Friday—no weekends or nights required.
• Comprehensive benefits package, including a 401(k) plan with company match.
• Paid time off.
• Shift differential for the Monday-Friday schedule from 9:30 AM to 6:00 PM.
• Hybrid work arrangement post-training—work remotely two days a week after completing the training period (note: full-time in-office training is required).

We take pride in cultivating a diverse and inclusive workplace, welcoming applicants from all walks of life. All qualified candidates will receive consideration without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or veteran status.

Employment Type: Contractor

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