Airbnb Guest Services Attendant

Overview:

We are seeking a professional and friendly Airbnb Guest Services Attendant to provide exceptional check-in experiences for our guests at our A-class apartment building. The ideal candidate will have a welcoming demeanor, excellent communication skills, and a passion for hospitality...

Key Responsibilities: • Guest Check-In: Greet guests upon arrival, assist with the check-in process, and ensure a smooth transition to their accommodations. • Room Tours: Show guests to their assigned rooms, highlighting key features and ensuring they feel comfortable. • Property Knowledge: Provide information about the apartment complex, including amenities such as the gym, pool, common areas, and any special services available. • Local Recommendations: Share insights about nearby attractions, restaurants, and activities to enhance the guest experience. • Assistance and Support: Address any guest inquiries or concerns during the check-in period, providing a friendly and professional response. • Record Keeping: Maintain accurate records of guest arrivals and any special requests or notes for future reference. • Safety and Security: Ensure all guest access protocols are followed and report any safety concerns to management.

Qualifications: • Previous experience in hospitality or customer service preferred. • Strong interpersonal skills with a friendly and approachable demeanor. • Ability to communicate effectively with diverse guests. • Knowledge of the local area and recommendations is a plus. • Professional appearance and conduct in line with an A-class property standard. • Basic computer skills for record-keeping and communication.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 25 – 45 per week

Schedule:
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Ability to Commute:
• Nashville, TN 37219 (Required)

Work Location: In person

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