Customer Service Rep - Work from home

At Workoo we are a team. We work as a team, we think as a team, and we have fun as a team. We believe in cities where mobility is sustainable, safe, practical and affordable. Our team works hard, every minute, to transform our communities into healthy, clean ecosystems, while providing our users with a convenient, safe and easy-to-use method of transportation. We build for the long term and with... a zero waste mentality. We're here to stay, and we know our community will support us.

Be part of a team where you can

• Manage a myriad of conversations with our customers via chat, email and phone.

• Turn problems into solutions and happiness

• Be attentive to customer inquiries, comments and complaints.

• Help define new processes and best practices to optimize our customer service.

• Follow up on pending cases and resolve them in the shortest possible time.

• Help improve our customers' experience on a daily basis.

• Be essential for customer loyalty

• Be the voice of our customers in the company

• Be part of the best customer service team in town

You are a great candidate if you have

• Possibility of signing a university agreement

• Customer obsession and empathy

• Problem solver

• Basic English skills

• Good communication skills

• Proactive and multitasking skills

• Thrives in a hyper-dynamic environment

• Be willing to stay with us in a full time role afterwards

What we offer:

• A good and friendly team.

• Free rides to drive our cool and sustainable vehicles.

• Remote work from the comfort of your home.

• Fast changing environment with many challenges ahead, perfect for professional growth.

• A close-knit multicultural team working towards the same goal.

• Possibility to join the team after the internship if the profile fits the company

Apply Job!