Remote Customer Service Agents – $18/hr at Omni Interactions

Location: International, Anywhere; 100% Remote; Freelance

Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies...

You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.

Schedule:

Flexible work schedule options available, with the majority of work hours during weekdays and daytime. You have the opportunity to create a work schedule that works best for you.

Earnings & Revenue:

Contract earnings vary by client, with competitive rates typically around $18 per hour. Pay is determined by your phone call status when assisting customers, with additional incentives available based on client and performance metrics.

Required Skills for Successful Contractors:
• Exceptional written and verbal communication skills
• Proven track record in customer service and delivering outstanding customer care
• Keen attention to detail with strong problem-solving skills
• Friendly, empathetic tone, and professional demeanor
• Self-motivated, proactive, and resourceful mindset
• Proficient in using technology, including computer applications and software

Important Information

Technology & Equipment Requirements: • Quiet and secure work environment during working hours • Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted) • Wired USB headset with microphone for clear communication • High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity • Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS) • Valid and up-to-date antivirus software installed • Smart phone, Android tablet or iPad is required for program work, along with an authentication app

Work Environment Requirements: • Quiet, uninterrupted space • Organized desk area

#J-18808-Ljbffr

Apply Job!