Senior Salesforce Quality Analyst

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Description:
• This is a full-time remote role for a Senior Salesforce Quality Analyst.
• The Senior Salesforce Quality Analyst will work with clients and internal stakeholders to identify and execute functional, regression, integration, and performance testing.
• They will provide technical expertise to internal and external customers, mentor junior team, and use agile methodologies to manage projects.
• Develop, document, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications.
• Execute functional, regression, integration, and performance testing.
• Identify, document, and track defects using QA tools and methodologies.
• Collaborate with developers, business analysts, and other stakeholders to understand requirements and deliver high-quality solutions.
• Ensure all testing activities are conducted in accordance with established standards and procedures.
• Mentor junior QA team members and provide guidance on best practices.
• Stay updated... with the latest industry trends and Salesforce updates to ensure effective testing strategies.
• Participate in Agile/Scrum processes and contribute to continuous improvement initiatives.

Requirements: • Excellent written and verbal English communication skills • 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience • Must Have Skills : SFDC QA Testing • Must possess excellent functional insights on CRM Technologies, Saleforce.com, knowledge on salesforce Sales Cloud/Service Cloud/Experience Cloud • Good to have expertise with working on Middleware. • Writing Product requirement documents and creating user stories • Hands on QA experience with: Sales Cloud / Service Cloud CRM Functional Experience, Integration, • Salesforce administrator certification • Certifications: Salesforce Administrator Certification, Salesforce App Builder or any cloud certifications • Skills required: Sales Cloud / Service Cloud CRM Functional Experience, Integration

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