Customer Service Representative - Remote Work

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide...

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

About the Role:

We are looking for a Customer Service Representative with proven experience and a passion for providing assistance and excellent customer experience through our diverse communication channels.

What You’ll Do:
• Provide excellent customer service by being emphatic and professional in every interaction
• Update customer information in the customer service database during and after each interaction.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
• Coordinate with help desk staff to troubleshoot issues.
• Ensure that appropriate actions are taken to resolve customers’ problems and concerns.

You must have:
• 1+ years of experience selling subscription-based services.
• Ability to work autonomously and remotely.
• Excellent verbal and written communication skills.
• Experience in Cold Calling, Prospecting, and Lead Generation (Desirable).
• Advanced English level.

How we make your work (and your life) easier:
• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive

Apply Job!