Advisor - Customer Logistics and Supply Chain

Description:
• The Advisor, Customer Logistics and Supply Chain manages planned and unplanned Sales activities affecting orders/customers.
• Responsible for running SAP queries and using reports to identify trends and solutions.
• Lead cross-functional meetings and process improvement initiatives.
• Conduct day-to-day customer service activities and manage escalated issues.
• Communicate effectively with stakeholders at all levels.
• Ensure execution of all Customer requirements during promotional activities.

Requirements: • High School diploma; GED equivalent. • Availability to work rotating weekends. • Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience preferred. • At least one year in a customer-facing role and one year in a call center. • Three years in a customer facing role; three years in a call center are preferred. • Strong customer service, problem solving, issue resolution, and communication skills. • Building... collaborative relationships with Product Supply System teams, Sales, and our customer. • Knowledge of supply chain, Order Management, and Customer Services processes and systems. • Sense of urgency, detail oriented, and able to provide clear and thorough documentation and communication. • Must be able to operate independently with minimal daily supervision. • Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel and Pivot Tables, Microsoft Office preferred.

Benefits:
• Competitive benefits package that starts on day one of employment

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