Part-time Bilingual Spanish/English Customer Service Representative (Work from home!)

One of our great partners is looking for a Bilingual Customer Service Representative! This individual must speak Spanish & English!

This position will be fully work-from-home from New York State, Monday 11:30-6pm & Thursdays/Fridays 4-8pm...

Training begins on Monday, October 28 and is Monday-Friday 9:30am-4:30pm (full time hours) for the first two weeks of the position prior to the permanent part-time schedule taking effect.

What You'll Do
• Provide phone assistance regarding scheduling, addresses, and other details
• Answer a high volume of calls every shift
• Understand offerings, policies and procedures and effectively communicate them to customers
• Maintain a positive and empathetic attitude toward a diversity of customers
• Perform accurate digital record-keeping

What You Bring
• Fluency in Spanish & English with speaking, writing, and reading
• Authorization to work in the U.S. without requiring sponsorship
• New York State Residency
• Ability to clear a background check
• Reliable/stable home internet connection
• 1-2 professional references

Job Type: Part-time

Pay: $24.00 - $25.00 per hour

Expected hours: 14.5 per week

Benefits:
• On-the-job training
• Work from home

Shift:
• 4 hour shift
• 8 hour shift

Application Question(s):
• Are you able to fulfill the full-time 9:30am-4:30pm training schedule for the first 2 weeks of employment prior to transitioning to the part-time schedule?

Location:
• New York State (Required)

Work Location: Remote

Apply Job!