Accounting Associate (Non-Standard Auto Insurance Company)

SUMMARY: Performs a wide range of accounting and administrative duties to support the accounting department.

DUTIES AND RESPONSIBILITIES...
• Answers accounting questions from multiple customer service representatives by phone, Slack, and e-mail.
• Handles complex policy situations and strives to resolve all issues, escalates to management when needed.
• Handles complex and escalated accounting calls from insureds, agents, and other parties.
• Reviews and applies policy payments not automatically handled by the system.
• Reviews premium refunds for accuracy and generates payments.
• Receives and posts policy NSFs and chargebacks.
• Reviews and appropriately handles EFT’s requests.
• Processes functions of positive pay (check verification, voiding checks).
• Reviews and appropriately updates policy installments.
• Receives and processes all payments by mail and posts to the OSIS system.
• Backs-up for the other Accounting Associates as needed.
• Completes other miscellaneous projects as assigned by management.
• Performs other related duties as assigned by management.

QUALIFICATIONS: • Bilingual (English and Spanish) • High school diploma, GED, or equivalent education • Acute attention to detail • Strong organizational skills • Either two (2) years of insurance experience or two (2) years of accounting experience required or equivalent combination of insurance and accounting experience

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):
• Would you be available to work Monday-Friday from 10:30 AM - 7:30 PM CT?

Experience:
• Accounting: 1 year (Required)
• auto insurance: 1 year (Required)
• Customer service: 1 year (Required)

Language:
• Spanish (Required)

Location:
• Texas (Required)

Work Location: Remote

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