FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME

Employer Industry: Smart Home Technology Services

Why Consider This Job Opportunity...
• Salary up to $20 per hour
• Amazing benefits included
• Opportunity for flexible remote work from anywhere in the U.S.
• Be the first point of contact for homeowners seeking assistance with innovative smart home systems
• Collaborative work environment with a focus on customer satisfaction
• Fast hiring process for immediate employment

What To Expect (Job Responsibilities)
• Serve as the first point of contact via telephone for homeowners needing support with their smart home systems
• Answer, screen, and forward all incoming support requests, both during and outside regular business hours
• Escalate incoming calls to the support team or notate for follow-up based on client eligibility
• Maintain the ticketing system, ensuring accurate documentation of all support events
• Provide exceptional customer service to enhance homeowner experience

What Is Required (Qualifications)
• Must be available and punctual for scheduled work shifts
• Exceptional phone and listening skills
• Strong written and verbal communication skills
• Ability to work in a fast-paced environment
• Experience with customer service in a call center setting

How To Stand Out (Preferred Qualifications)
• Previous experience in a customer service role, particularly in technology or home services
• Familiarity with smart home systems and technologies
• Experience using ticketing systems for customer support
• Strong problem-solving skills
• Ability to work independently and as part of a team

#SmartHomeTechnology #CustomerService #RemoteWork #CareerOpportunity #HiringFast

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