Project Manager, Crew Mod
Posted 2025-04-06United States, Georgia, Atlanta
Crew Resources...
03-Oct-2024
Ref #: 26389
How you'll help us Keep Climbing (overview & key responsibilities)
The Project Manager for Crew Mod is responsible for managing the full design life cycle (from scope
to integration) of re-platforming the existing Crew System. This will move the existing mainframe
solution to a cloud ready architecture. The existing Crew Operating System (DBMS) provides 11
capabilities (Scheduling, Training, Payroll, Planning, Bid/Award, Reroute, Jumpseat, Communications,
Accommodations, Legalities) to support our Pilots and Flight Attendants. The position reports to the
Manager of Crew Strategy and Process, and will partner with other divisions (including IT, Finance,
IFS, FOP, OCC, OAP, ODS, HR, Corporate Security) to drive the desirable operational efficiency through
new and existing tools.
Responsibilities
 Develop and execute the strategic roadmap and tactical plans for all crew resources technology systems, ensuring cross-divisional coordination and prioritization of resources, funding and deliverables
 Coach and mentor junior leaders, and those aspiring to be leaders on the team
 Analyze customer needs and work with IT to deliver business driven solutions
 In partnership with IT and Crew Resources departments, lead the development and implementation of Crew Resources IT modernization
 Develop, implement, and maintain production timelines across multiple workstreams
 Develop subject matter expertise for crew resources related data and systems
 Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
 Liaise with IT and Finance on IT Capital planning and prioritization, balancing short- and long-term priorities
 Must effectively communicate and update roadmap planning, incorporating senior leadership and cross-divisional feedback coupled with changing needs of the business
 Ensure alignment of priorities with IFS and FOP division and IT teams
 Promotion of safety conscious behaviors in all operational processes and procedures
Benefits and Perks to Help You Keep Climbing
Benefits
Our culture is rooted in a shared dedication to living our values  Care, Integrity, Resilience, Servant Leadership, and Teamwork  every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
 Competitive salary, industry-leading pro?t sharing program, and performance incentives
 401(k) with generous company contributions up to 9%
 Paid time off including vacation, holidays, paid personal time, maternity and parental leave
 Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts
 Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
 Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
 Domestic and International space-available flight privileges for employees and eligible family members
 Career development programs to achieve your long-term career goals
 World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
 Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
 Recognition rewards and awards through the platform Unstoppable Together
 Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What You Need To Succeed (minimum Qualifications)
 Minimum of 5+ years of relevant work experience, along with previous leadership experience
 Strong leadership skills, presentation skills, written and oral communication skills, positive attitude and able to manage change successfully in a fast-paced environment
 Must be strategic, dynamic, detail-oriented and impactful. The ideal candidate should be an analytical thinker, self-starter and quick learner
 Must have prior experience managing multiple projects simultaneously, ranging from large budget initiatives to smaller end-to-end projects
 Required to coach and deliver feedback for developmental purposes
 Proven track record of successfully working in a cross-departmental team environment, delivering results on time and on budget
 Must have strong business acumen and must have excellent communication skills with senior management, employees, FAA Reps, union officials, vendors, customers
 Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
 Demonstrable experience with conflict resolution, problem solving and have the ability to communicate with tact and diplomacy
 Must demonstrate the ability to lead, manage, and communicate to all levels within the organization
 Must have the flexibility and availability to travel, as well as to perform periodic after-hours and weekend work
 Must be performing satisfactorily in current position
 Consistently prioritizes safety and security of self, others, and personal data.
 Embraces diverse people, thinking, and styles.
 Possesses a high school diploma, GED, or high school equivalency.
 Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (preferred Qualifications)
 BachelorÂs degree in Business, Marketing, Management, Technology or equivalent work
 experience in airline operations required
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