Chat Support Representative - Seasonal Work From Home

Employer Industry: Retail Footwear and Apparel

Why Consider This Job Opportunity...
• Employee discount of 40% on merchandise
• Weekly compensation with bonuses for perfect attendance
• Enjoy the benefit of 4-day work weeks after just 2 weeks of paid training
• Opportunity to represent a well-known brand and enhance customer experiences
• Work in a dynamic environment with a focus on customer service

What To Expect (Job Responsibilities)
• Handle inbound customer chats and emails, assisting with order placements, tracking, updates, and cancellations
• Address and resolve customer inquiries regarding orders, ensuring accurate and up-to-date information
• Utilize various computer software and applications to manage customer accounts and process orders
• Uphold the security and privacy of all customer information in compliance with company policies
• Perform additional tasks as needed to support business operations

What Is Required (Qualifications)
• Must have strong verbal and written communication skills, including proper grammar and syntax
• Excellent interpersonal skills to effectively address customer needs and concerns
• Ability to thrive in a fast-paced, dynamic environment and meet performance expectations
• Strong problem-solving aptitude for quickly diagnosing issues and providing solutions
• Availability to work 32-40 hours weekly with various 8-hour shifts during specified hours of operation

How To Stand Out (Preferred Qualifications)
• Prior customer service or retail experience is preferred but not mandatory
• Strong typing skills with the ability to meet minimum speed and accuracy requirements

#RetailJobs #CustomerService #SeasonalEmployment #WorkFromHome #CareerOpportunity

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