Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity...
• Competitive base pay with regular reviews and raises based on tenure and performance
• Paid time off, paid holidays, and paid training opportunities
• Incentives including cash and prizes such as computers, tablets, and vacations
• Medical, dental, and vision coverage options available after 30 days of employment
• Advancement opportunities in a fun and engaging work environment
• Flexible full-time schedules available, with the option to work from home

What To Expect (Job Responsibilities)
• Interact with customers to understand their needs and resolve issues
• Use systems and technology for account management tasks
• Identify sales opportunities and apply sales skills to enhance customer experience
• Communicate product offerings and processes effectively to customers
• Escalate customer dissatisfaction to the managerial team when necessary

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
• Experience in customer service or technical support roles
• Strong problem-solving and conflict resolution skills
• Ability to thrive in a fast-paced environment with changing circumstances
• Previous experience with account management or sales

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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