FT Call Center Support Rep (Work From Home)

Employer Industry: Call Center Services

Why Consider This Job Opportunity...
• Competitive pay with a $500 retention bonus
• Comprehensive benefits including medical, dental, and vision coverage
• 401K plan and paid time off (PTO)
• Equipment provided for your work-from-home setup
• Paid training to ensure your success in the role
• Opportunity to work fully remote from anywhere in the U.S.

What To Expect (Job Responsibilities)
• Handle a high volume of inbound phone calls and assist with outbound call campaigns
• Provide answers to general questions and transfer calls to appropriate departments
• Maintain a friendly and courteous communication style with all callers
• Record details of all interactions in the company database
• Follow up with customers as necessary to ensure satisfaction

What Is Required (Qualifications)
• Must be available and punctual for scheduled work shifts
• Exceptional phone and listening skills
• Strong written and verbal communication abilities
• Ability to work independently in a remote environment
• Experience with data entry and customer service preferred

How To Stand Out (Preferred Qualifications)
• Previous experience in a call center or customer service role
• Familiarity with CRM software and database management

#CallCenterJobs #RemoteWork #CustomerService #CompetitivePay #CareerOpportunity

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