International Call Center

The Offer
• Join a market leader within IT Infrastructure / Blockchain / Cloud Computing

Ideal Candidate

You will be responsible for :
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

The Profile
• You have at least 1 year experience within a Customer Service or Telesales role, ideally within the IT Infrastructure / Blockchain / Cloud Computing, IT Services and Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of communication, calling, management and customer support
• You are a strong networker & relationship builder
• You enjoy finding creative solutions to problems
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

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