Work from Home Customer Service

Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality.

The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. This is a work from home position and there are a variety of shifts available.
• High school diploma
• Ability to communicate clearly and professionalism
• Willingness to work weekends if needed
• Ability to collaborate and communicate within and between teams
• Industry experience is a plus but not a requirement

Responsibilities: • Provide a personalized experience for every single client through product expertise and outstanding service • Think creatively about ways to improve and strengthen our relationship with clients • Helping clients design custom solutions to fit their specific needs • Keep records of customer interactions, process customer accounts and file documents • Manage all phases of the client experience from initial contact through product delivery • Represent our brand through communication, personal appearance and professionalism • Build sustainable relationships of trust with clients through open and interactive communication

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