Live Chat Specialist WFH

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers. Responsibilities: • Engage with customers through live chat to provide support and assistance • Resolve customer inquiries and issues in a timely and professional manner • Collaborate with internal teams to escalate and resolve complex customer issues • Maintain accurate records of customer interactions and transactions • Identify and report trends in customer issues to improve overall customer experience Qualifications: • Previous experience in customer service or a related field • Excellent written and verbal communication skills • Strong problem-solving abilities • Ability to multitask and prioritize in a fast-paced environment • Proficiency in typing and using live chat software

Experience:
• 1+ years of experience in customer service or a related field
• Experience with live chat software is a plus

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