Customer Service Specialist - Starting at $20.05 hr - Train On-Site/Home Office Eligible

Employer Industry: Financial Services

Why Consider This Job Opportunity
• Competitive pay starting at $20.05/hr
• Day 1 Health Benefits!
• Onsite childcare, fitness center, and medical facility
• Flexible work strategies with potential for remote work after training
• 401(k) match and tuition reimbursement
• Collaborative team environment with a focus on employee growth

What To Expect (Job Responsibilities)
• Assist with evaluating and resolving service inquiries from clients across various platforms
• Utilize computer systems to complete assigned tasks and address account inquiries
• Develop and maintain knowledge of specific groups of products and services
• Analyze and identify potential risks while providing solutions that meet client needs
• Ensure compliance with applicable laws and regulations while maintaining the firm's reputation

What Is Required (Qualifications)
• 1-3 years of work experience in a related role
• Proficient in Microsoft Office and Windows Operating Systems
• Demonstrated experience in solving customer service inquiries
• Effective verbal and written communication skills
• Ability to work in a fast-paced environment

How To Stand Out (Preferred Qualifications)
• Excellent technical and data entry skills, including utilization of a 10-key touchpad
• Proven ability to navigate multiple systems and customer service platforms concurrently

#CustomerService #FinancialServices #CareerOpportunities #EmployeeBenefits #ClientExperience

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