Front Desk Service Supervisor
Posted 2025-04-06Job Summary of Front Desk Service Supervisor:
Joining the Hilton team means upholding their Vision, Mission, and Values. For over 100 years, these values have helped Hilton maintain its position as a leader in the hospitality industry. They are currently searching for someone to fulfill the role of Front Desk Service Supervisor.
Responsibilities of Front Desk Service Supervisor:
 Oversees front desk operations.
 Provides guest service, guidance and leadership to ensure consistent customer service is provided.
 Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly.
 Resolves customer complaints.
Innovation: We embrace curiosity, creativity, and experimentation to improve and advance our products and services:
 key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
 Hospitality - We're passionate about delivering exceptional guest experiences.
 Integrity - We do the right thing, all the time.
 Leadership - We're leaders in our industry and in our communities.
 Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.
 Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
Benefits of Front Desk Service Supervisor:
 Whether you're on a business trip or vacation, Hilton's unparalleled accommodations, attentive staff, amenities, and affordability make it an ideal choice for every traveler.
 Hilton is determined to carry on its tradition of providing exceptional guest services across its various properties.
 By embracing our vision of spreading the light and warmth of hospitality, we strive to bring joy and comfort to people everywhere, transforming each interaction into a cherished memory.
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