Customer Service Associate - Amazon Locker+

Job Overview

We are seeking a Customer Service Associate to join our team at Amazon Locker+. In this role, you will assist customers with the retrieval and return of packages at our retail locations. We are looking for individuals who are dedicated to providing excellent service, adaptable to change, and thrive in a customer-focused environment.

Duties & Responsibilities
• Receive, pick, and stow customer orders, process returns, and prepare for delivery
• Assist customers with inquiries and provide support
• Work through problem-solving scenarios for customers
• Maintain a clean, safe, and organized workspace
• Manage responsibilities for a Locker+ location, including opening and closing site
• Use technology to sort, scan, and prepare orders
• Receive truck deliveries

What it's like at Amazon Locker+ locations
• Safe and comfortable working conditions
• Engagement with customers in various retail environments
• Physical activity involving customer assistance and package sorting
• Temperature-controlled and low noise level surroundings
• Relaxed dress code with emphasis on safety and comfort

Why You'll Love Amazon

Benefits
• Schedule flexibility, with full-time, part-time, and reduced-time options
• Diverse shift options, including overnight, early morning, and weekend
• Opportunity for Anytime Pay for select employee groupsWorkplace
• State-of-the-art facilities with a focus on safety
• An inclusive team environment that supports your growth and developmentCompany
• Comprehensive benefits and career advancement opportunities

Requirements: • Minimum age of 18 with fluency in English

How To Get Started

If you are interested in joining our team, please apply through the Amazon hiring portal. For assistance with the application process or inquiries about switching locations, please contact the Application Help team.

Equal Employment

Amazon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.

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