Scheduling Operations Associate - Part-Time Contract

Description:
• Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need
• Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness
• Use technology and services to enable healthcare provider groups to improve staffing operations
• Interact directly with clients, caregivers and patients to handle client related matters

Requirements: • Some customer service experience • Highly organized with attention to detail • Ability to quickly work in multiple technology platforms simultaneously • Proactive problem solver and able to handle difficult situations or customers • Effective communication skills with clients, patients, caregivers and families • Previous experience as a health care scheduler is a plus • 1-2 years customer service, hospitality or retail experience preferred • Fluency in Spanish is a plus

Benefits:
• Fully remote 6-month contract role
• Part-time contract roles (approximately 20 hours per week)
• Prioritizing hiring people with Saturday and Sunday availability
• Saturday and Sunday shifts between 4 and 8 hours

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