Remote IT Engineer

Title: Remote IT Engineer

Job Type: Full Time

Location: Remote

Pay Range: $70,000 - $100,000 DOE Bonus Incentives

$1000 SIGNING BONUS

Urgently Hiring!

Company Overview: Generation IX is an established IT provider in the Los Angeles area. With over 20 years of experience, they have a reputation for prioritizing people first and building strong relationships with their employees and clients. They are seeking a highly skilled IT Engineer to join their growing team.

Job Summary: Generation IX is looking for a motivated IT Engineer with expertise in cloud computing, networking, and security to join their team. The successful candidate will work remotely, managing complex projects from initiation to completion.

Responsibilities: • Implement, monitor, and maintain Microsoft Azure solutions • Provide support for Microsoft 365 services, including Exchange Online, Sharepoint/OneDrive, and Teams • Troubleshoot Office 365 Advance Threat Protection issues • Manage SSO and MFA solutions (Azure MFA, Duo) • Knowledge of email retention and litigation hold processes • Backup, Restore, Recovery, and high availability strategies for Microsoft Azure environments • Strong knowledge of IaaS and PaaS services • Windows Server and SQL database creation, configuration, upgrade, migration, and patching • Troubleshoot Azure environment performance issues, connectivity issues, security issues, etc. • Identify and troubleshoot Azure server and SQL database-related CPU, memory, I/O, disk space, and other resources • Work with a complex Active Directory, Azure AD, LDAP, and strictly follow standards, procedures, and processes • Advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication • Knowledge of network protocols such as DNS, SMTP, SNMP, SSH, SFTP • Knowledge of Network and TCP/IP routing/subnetting • Knowledge of Windows operating systems • Manage enterprise endpoints using Microsoft Intune • Experience with Azure AD, Active Directory including managing/maintaining GPOs

Skills and Abilities:
• Associates degree and industry certifications preferred
• 3 years of Microsoft Azure AD, Windows/Office 365, and Microsoft Intune experience
• 2 years of Sharepoint Online
• Knowledge of tools like Connectwise Automate or Autotask, monitoring software, endpoint management, etc. is a plus
• Strong PowerShell skills
• Ability to work independently and in a team environment
• Strong communication skills
• Willingness to learn and be mentored by other engineers

Requirements: • Reliable internet connection • Availability to work some afterhours and weekends • Occasional travel may be required

Benefits:

Medical, dental, vision, life insurance, 401K plan, PTO and holidays, flexible work schedule, referral program, FSA, and a people-first environment.

Non-Discrimination Policy:

In accordance with federal and state equal opportunity laws, qualified candidates will be considered without regard to race, color, religion, marital status, national origin, sex, age, physical disability, or medical condition.

Disclaimer:

Job summary, requirements, skills, duties, and benefits are not limited to those listed here and are subject to change.

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