Director of User Research

Description:
• As the Director of User Research, you’ll be passionate about creating a deep understanding and empathy for our users
• You’ll conduct qualitative and quantitative research studies to inform product development and design decisions
• Drive prioritization of research efforts in support of broader organizational goals
• Lead, mentor, and grow a team of talented user researchers
• Be a highly respected senior partner and thought leader across departments
• Champion and drive high-quality user experiences across Workiva’s ecosystem

Requirements: • Minimum 10+ years’ experience delivering high-quality research results • 5+ years’ experience in building and coaching teams for high-impact results • Undergraduate degree or equivalent combination of education and experience • Portfolio/Strong case studies demonstrating measurable business impacts • Master's degree in a related degree field preferred • Demonstrated experience in scaling highly functioning user research teams • Experience in driving operational excellence for efficiency and effectiveness • Deep understanding of qualitative and quantitative research methods • Proven experience in user research, preferably in the B2B SaaS industry • Ability to influence others, tying insights to business impact • Excellent interpersonal, presentation, and communication skills • Expert knowledge of user research best practices and methodologies

Benefits:
• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

Apply Job!