Alaska Airlines Remote Jobs $35/Hour
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
Responsibilities: Â * Answering client requests by means of telephone, email, or other correspondence stations in a well-disposed and proficient way. Â Helping clients with booking flights, overseeing reservations, and giving data about flight timetables, tolls, and administrations. Â Dealing with client grumblings, issues, and demands, planning to determine them actually and effectively. Â Offering help during the registration interaction and helping travelers with boarding methods. Â Helping clients with stuff-related requests, lost or harmed gear, and baggage carousel strategies. Â Tending to and settling client support-related issues or worries to guarantee consumer loyalty. Â Teaming up with different offices inside the carrier to address complex client requests or exceptional solicitations. Â Keeping awake to date with carrier arrangements, strategies, and industry guidelines to give exact and solid data to clients. Â Using PC frameworks and programming instruments to handle client demands and update reservation data.
Qualifications: Â * Secondary school confirmation or same. A few positions might require higher education or pertinent involvement with client care. Â Phenomenal relational abilities, both composed and verbal, with the capacity to discuss really with clients from different foundations. Â Solid critical thinking abilities and the capacity to deal with troublesome or upset clients with persistence and sympathy. Â Adaptability to work in shifts, including ends of the week, nights, and occasions, as aircraft work nonstop. Â Knowledge of PC frameworks and fundamental programming applications for information passage and correspondence. Â Client-situated approach enthusiastically for offering outstanding support. Â Capacity to all the while work in a quick-moving climate and handle different undertakings.
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