FT Center Store Associate
Posted 2025-04-06Address: USA-VA-Portsmouth-5610 Portsmouth Blvd
Store Code: Store 00206 Grocery (7207375)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES
 Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
 Courteous and helpful to other associates
 Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
 Maintain shelf allocations by stocking from tag to tag
 Place only saleable merchandise on the shelves
 Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
 Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
 Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
 Understand and follow Food Safety and Workplace Safety guidelines and procedures
 Observe and correct all unsafe conditions that could cause associate or customer accidents
 Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
 Ensure compliance with local, state and federal regulations
 Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
 Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
 Perform all other duties as assigned
QUALIFICATIONS
 High school graduate or equivalent preferred
 Excellent interpersonal, organizational, communication and customer service skills
 Ability and willingness to learn multiple tasks and technical requirements of the job
 Ability to use technical information to solve problems
 Must meet minimum age requirements to perform specific job functions
 Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
 Ability to use computers and other communication systems required to perform job functions
 Perform repetitive hand and arm motions
 Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
 Pull or push up to 75 lbs. on occasion
 Ability to push or pull up to 2000 pounds using a pallet jack
 Stand 100% of the time, frequently walking short distances
 Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
 Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
 Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
 Meet established volume activity standards for the position
 Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
 Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 238641_external_USA-VA-Portsmouth
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