Entry Level Customer Support Associate

Our company's mission is to create a work environment that makes a significant change through every single customer interaction we encounter. We have teamed up with one of the leading communications brands in the nation to bring telecommunications services directly to consumers. As we continue to rapidly expand customer awareness and the demand for services is increasing, so do our expectations for our Entry Level Customer Support Associate team.

Our Entry Level Customer Support team assists in aiding our customers by supplying them with service alternatives. We take in working with our telecommunication clients, providing our Customer Support Associates with opportunities to participate in community outreach, and have a supportive management staff dedicated to the development of our Customer Support Associate team. Our team of professionals are determined, motivated, and excited to spread awareness and make a massive impact. Join our team of Customer Support Associates as we pioneer our way into making a global impact!

Responsibilities as an Entry Level Customer Support Associate:
• Communicate clearly with customers while maintaining composure, resolving concerns, and overcoming challenges as needed to ensure customer satisfaction
• Properly prepare for customers by developing proposals, preparing for objections, and attending daily sales meetings
• Engage in the sales process with each customer from start to finish for a clear and efficient close on the sale, increasing company profit margins
• Professionally represent our clients driving increased awareness through superior customer interaction
• Develop effective sales strategies to improve consumer education and increase sales margins
• Educate consumers on how our services can improve their communication with friends and family
• Efficiently navigate order entry system and schedule dates as necessary

Requirements as an Entry Level Customer Support Associate:
• Experience in sales, customer service, retail, or client relations is a plus
• Self-starter who approaches their profession with integrity and passion
• Enthusiasm for making a difference in consumer's lives
• Ability to work effectively both as an individual and as a member of a team
• Highly persuasive, customer-centric, courteous, self-disciplined, and honest work ethic
• Unrivaled interpersonal skills with the ability to overturn objections and close any sale

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:
• On-the-job training
• Professional development assistance

Shift:
• Day shift

Ability to Relocate:
• North Valley, NM: Relocate before starting work (Required)

Work Location: In person

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