Remote Customer Care Rep

F M Sylvan, Inc in Perth Amboy, NJ is looking for one remote customer care rep to join our team. We are located on 1001 State Street. Our ideal candidate is a self-starter, punctual, and engaged.

Benefits
• We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities
• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a clients or customers questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team ofCSRsand other departments to find appropriate solutions to problems

Qualifications
• We are looking forward to reading your application.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $24.00 - $35.00/hour.

About F M Sylvan, Inc: F M Sylvan, Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.sylvan-inc.com.

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