WFH Call Center Agent (Remote)

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Description

We are expanding, and we are looking to build a workforce of experienced telesales representatives/telephone professionals. Right now, we need dedicated fundraisers to generate donations for non profit organizations, and progressive democratic candidates and causes!On a typical shift, a fundraiser will use a script to influence existing or potential donors to donate to a cause or candidate. You will process credit card gifts, and work with Coaches on the online calling platform to increase success. We provide two weeks of paid training!

Soft Skills:

A successful fundraiser must be friendly, persuasive, persistent and politically knowledgeable/inclined/inquisitive. The ideal candidate will also be patient and cool-tempered in order to deal with aggressiveness and complaints!
• Make outbound fundraising calls on an automated dialer
• Answer incoming calls from prospective customers
• Use scripts to provide information about candidates or causes
• Record the doner’s personal information accurately in a computer system
• Correctly code calls

Relevant Experience:

Do you have specific calling experience with:
• Inbound/Outbound calls
• Fundraising/Sustainer calls
• Polling calls
• Survey calls
• Membership calls
• Outreach calls
• Proxy calls

Job Type: Part-time

Pay: $10.50 per hour / Bonuses Range form $2-$50 (subject to change)

Benefits:
• Flexible schedule
• Weekly pay
• Work from home

Experience level:
• 1 year

Shift:
• Morning shift
• Mid day shift
• Evening shift

Work setting:
• Remote

Job Type: Part-time

Pay: $11.50 per hour

Expected hours: No less than 15 per week

Benefits:
• Flexible schedule

Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:
• Fundraising: 1 year (Preferred)

Location:
• Mount Pleasant, MI (Required)

Work Location: Remote

Apply Job!

 

Similar Jobs

You May Also Like

Southwest Airlines is a renowned leader in the airline industry, dedicated to providing exceptional customer service and delivering a positive travel experience. With a commitment to excellence, we are now seeking a motivated and customer-focused individual to join our team as a Customer Service Representative, working remotely from the comfort of your home. Job Description: As a Customer Service Representative at Southwest Airlines, you will play a pivotal role in ensuring our customers receive outstanding service throughout their travel journey. This position requires a passion for customer satisfaction, effective communication skills, and the ability to thrive in a remote work environment. Key Responsibilities: Handle inbound customer inquiries via phone, email, and online chat in a professional and timely manner. Assist customers with booking, reservations, and changes to their travel plans. Provide information regarding flight schedules, fares, policies, and other relevant details. Resolve customer issues and complaints with empathy and efficiency. Collaborate with other team members and departments to ensure seamless customer experiences. Stay informed about industry trends, company policies, and updates to provide accurate information to customers. What You Will Do: Engage with customers in a positive and friendly manner, creating a personalized and memorable experience. Utilize effective problem-solving skills to address customer concerns and find satisfactory resolutions. Navigate multiple systems and databases to access and update customer information. Adhere to company guidelines and procedures to maintain service quality and compliance. Participate in ongoing training and development programs to stay informed about product and service changes. Qualifications: High school diploma or equivalent; college degree preferred. Previous customer service experience, preferably in the airline or hospitality industry. Excellent communication and interpersonal skills. Proficient computer skills, including experience with customer service software and Microsoft Office. Ability to work independently and collaboratively in a remote team environment. Flexible schedule to accommodate varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary Comprehensive training program Employee travel benefits Health and wellness programs Remote work flexibility How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Applications will be accepted until [insert closing date].
Back to Job Board