Work at Home Customer Service Agent (Full-Time & Part-Time) (VA)
Posted 2025-04-06Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
 Salary up to $16.10 per hour
 Opportunity for career advancement and growth within the organization
 Regular raises based on tenure and performance
 Fun and engaging work environment with a casual dress code
 Incentives and prizes including cash, electronics, and vacation trips
 Paid time off and medical benefits available after 30 days of employment
What To Expect (Job Responsibilities)
 Listen to customers, understand their needs, and resolve customer issues
 Utilize systems and technology to complete account management tasks
 Recognize sales opportunities and apply sales skills to upgrade services
 Explain and position products and processes with customers
 Ensure first call resolution through problem-solving and effective call handling
What Is Required (Qualifications)
 Must be 18 years of age or older
 High school diploma or equivalent
 Excellent organizational, written, and oral communication skills
 Ability to type swiftly and accurately (20+ words a minute)
 Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How To Stand Out (Preferred Qualifications)
 Experience in customer service or sales
 Ability to evaluate, troubleshoot, and follow up on customer issues
 Strong team orientation and customer focus
 Aptitude for conflict resolution, problem-solving, and negotiation skills
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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