Manager, Global Accounts
Posted 2025-04-06We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity. At ZipRecruiter, we foster a culture where our employees feel accepted, supported and celebrated. Our employees find ethical solutions to empower the community and workforce. Differences make us stronger, and we embrace them.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
ZipRecruiter is looking for a passionate Manager to lead our Enterprise Account Management team. Reporting to the Director of Enterprise Account Management, we are looking for someone with at least 5 years Management experience leading a team of high performers that manage existing books of business.
Responsibilities:  Lead and coach the Enterprise Account Management (EAM) team  Work with the EAM team to help them hit and exceed quarterly goals  Manage a team that owns the customer lifecycle and ensures a seamless customer journey  Provide weekly reporting and forecasts  Conduct weekly coaching sessions with team members to effect positive change and retain top performers  Establish and document ways to improve customer satisfaction, client retention and increase revenue  Coordinate with multiple internal teams for implementation of new policies and procedures  Rollout sales business rules, practices and policies with consistency amongst your team  Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training  Manage change, course correct, and respond to business problems  Inspire, mentor, and grow members of the EAM team  Travel Requirement: 50%
Qualifications:  5+ years Account Management experience, managing the largest clients  5+ years Sales Management experience  Demonstrated experience forecasting revenue  Proven track record as a thought leader and subject matter expert  Experience using Salesforce.com  Proven history of leading an AM team to overachieving quota in an ever-changing, fast-paced environment  Excellent communication, organizational and time management skills  A professional with a high level of integrity that can be trusted to always represent the company in a professional manner  Detail-oriented, organized and expert of time management  Experience selling Recruitment Advertising and/or familiarity with performance-based advertising products  Knowledge of Google Suite
Benefits & Perks:
 A fun environment where work-life balance is valued
 Opportunities for advancement
 Very competitive salary
 Generous bonus plan
 Employer-matched 401(k) plan
 Competitive benefits package
 Attractive paid time off policy - Open/Flexible vacation policy
#LI-Remote
Category: Sales & Biz Dev
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
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Company DescriptionZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the worldÂs best search algorithm for jobs.
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