Customer Service Representative-Work From Home

Employer Industry: Sports Event Management

Why Consider This Job Opportunity
• Salary up to $27 per hour
• Comprehensive health benefits package
• Paid time off and holidays
• Opportunities for professional development and advancement
• Fun and supportive work culture with a focus on work-life balance
• Work remotely anywhere within the state

What To Expect (Job Responsibilities)
• Serve as the first point of contact for all customer inquiries, providing prompt and friendly assistance via phone, email, and in-person
• Handle registration and payment processes for events and leagues, ensuring accuracy and efficiency
• Communicate event details, rules, and schedules to participants in a clear and professional manner
• Address and resolve any customer complaints or issues in a timely and effective manner
• Collaborate with other departments to ensure smooth event operations and customer satisfaction

What Is Required (Qualifications)
• High school diploma or equivalent; college degree preferred
• 1-2 years of customer service experience, preferably in a sports or event management setting
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Proficient in Microsoft Office and other relevant software

How To Stand Out (Preferred Qualifications)
• Passion for sports and promoting an active lifestyle
• Ability to multitask and work in a fast-paced environment
• Availability to work weekends and evenings as needed

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