Fully Remote: Starting-$55k - 72k (1st year)

About the position

The Remote Client Relations Representative position at All Matters & Association offers a flexible and independent work environment, allowing employees to manage their schedules while providing essential financial protection services to clients. This role is ideal for individuals seeking job security with a well-established company, focusing on converting workplace benefits into permanent protection plans for clients who have expressed interest.

Responsibilities
• Engage with clients who have inquired about consultations to convert their workplace benefits into permanent protection plans.
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• Utilize provided resources to assist clients in understanding their coverage options.
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• Apply creativity and product knowledge to effectively communicate with clients.
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• Maintain a flexible schedule while working independently from home.

Requirements
• Willingness to contribute ideas and be a team player.
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• Preferably have phone and customer service experience.
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• Ability to work evenings and weekends across different US time zones.
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• Access to a remote office setup with a Windows laptop/desktop.
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• Ability to receive constructive criticism to improve performance.

Nice-to-haves
• Experience in customer service or phone-based roles.

Benefits
• No experience necessary.
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• Ability to work from anywhere.
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• Flexible schedule.
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• Leadership training and development opportunities.
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• Bonuses and competitive pay.
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• Community outreach programs.
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• Performance incentives.
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• All resources provided except for a laptop/desktop computer.
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• Potential for passive income established after two years.

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