Global Enterprise Account Manager

Job Role: Global Enterprise Account Manager

Location: United States

Who we are

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.

At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards.

EZRA is the fastest growing global coaching company, supporting some of the world’s leading companies. If all of this resonates, EZRA just might be the place for you.

The Role

As we continue to grow, we are looking for a dynamic and results-oriented Global Enterprise Account Manager to drive sales and build meaningful relationships with our enterprise-level clients.

The team

Reporting to the RVP of Enterprise Growth, you will be part of a newly formed Account Management team that will be focused on developing strategic customer relationships to unlock value for our clients and in turn incremental revenue opportunities for EZRA, as we take them on the journey of scaling coaching across their enterprise.

How will I make an impact?
• Take ownership of a designated portfolio of global enterprise accounts, acting as the main point of contact and building long-term partnerships.
• Understand customer needs, pain points, and objectives to position EZRA’s digital coaching solutions effectively, addressing their unique challenges and delivering value.
• Identify new business opportunities within your account portfolio and proactively prospect, leveraging existing relationships, EZRA’s proven track record of transformation and industry knowledge.
• Collaborate with internal stakeholders, including Customer Success and Solutions teams, to ensure client satisfaction and drive account growth.
• Conduct high-level presentations, negotiations, and contract discussions to secure new business opportunities within your account portfolio.
• Build and maintain strong relationships with key decision-makers, executives, and influencers within account portfolio.
• Understand the customer's industry, business goals, challenges, and competitive landscape to provide strategic guidance and deliver thoughtful and relevant solutions.

What you bring to this role
• 3+ years of relevant experience driving revenue growth in an enterprise / global account role.
• 5+ years’ experience in business development / account management with a successful track record.
• Demonstrated experience managing global enterprise accounts and consistently exceeding sales targets.
• Outstanding relationship-building skills, with the ability to influence and engage stakeholders at all levels of an organization.
• Strong business acumen, understanding customer needs, and the ability to effectively position and sell complex solutions.
• Excellent communication and presentation skills, both written and verbal, to convey value propositions, deliver persuasive presentations, and negotiate contracts.
• Self-motivated, driven, and results-oriented, with a strong entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment.
• Relevant experience in the HR consulting / leadership & L&D space preferred
• Flexible hours may be required to run deals / partner across regions / time zone.
• Fluent in English, other languages beneficial.
• Must be to be ‘in the market’ with clients.
• Up to 50% travel required, and office attendance in alignment to the EZRA’s Global Hybrid working policy.

What we offer
• Your own world class coach
• Regular team social events
• Flexible working hours
• Contribution to a wellbeing app (think meditation, fitness, sleep!)
• A weekly wellbeing hour and much more!
• Competitive benefit package
• Global leading organization

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

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